Can replacement parts be purchased?
Water somehow got into he motor compartment, and now the machine is not working. Unsure if it is the motherboard that is damaged or the motor? I'm wondering if the motherboard can be replaced or is it best to just purchase a new machine?
Asked by: Bobthebollox
Hello Bobthebollox,
No, we do not offer spare parts for the macerator.
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Answered by: SWake
Date published: 2021-03-25
How to stop water leaking from the breather.
Hi, i fitted a new unit but within 2 weeks i've started to get water gushing out of the top breather which is located behind the pump cover. Do i need to adjust a float or switch ? It only leaks when i flush and then the pump kicks in.
Asked by: Seaportsteve
Can this deal with excessive toilet paper
I work in a care home and we have an elderly gentleman with learning disabilities who uses far too much toilet paper which leads to frequent blockages and we have to call out a drain company to clear it. Would this unit be able to cope?
Asked by: mgood
Hello
Thank you for your question.
Yes it will cope with a lot of toilet paper but it may put the machine under stress when it is cutting up large amounts of paper and waste.
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Answered by: Jclarke71
Date published: 2022-03-03