Refurbished (or reconditioned) products are items that have been previously purchased and have been refurbished and tested to look and work like new. There are many reasons a product may be considered refurbished. It could have been ordered in error and returned without being opened or required some minor maintenance to restore to full working order.

Refurbished products are, of course, cheaper than new equipment. Perhaps, the biggest benefit of buying refurbished is getting the same great product for a much better price. Buying refurbished items also helps waste reduction by reducing the need to manufacture new items, saving raw material sourcing

Refurbished products are products that have been purchased from and returned to Screwfix. When an item has been returned we will - where possible - refurbish the product so that it can be resold, reducing waste. These products are tested and cleaned so they work like new.

Should you need to return anything, your purchase is covered by our 30-day money back guarantee. You can take your unwanted or faulty item(s) to your nearest Screwfix store; if there is not a store near you, or you are unable to return a particular item to a store, please call us on 03330 112 112 to arrange a free collection.

You can return your item to a local Screwfix store, or call us on 03330 112 112 to arrange a free collection.

If a refurbished product is faulty and you purchased it more than 30 days ago, our aim is to get the problem put right as quickly as possible. We may offer a repair or replacement of the item,  or a partial refund or full refund.

The warranty on a refurbished product is 1 year. Please also visit the ‘Warranty’ tab situated on each product page for a more detailed description as this can change on some products.

The refurbished products will come directly from our main warehouse where an approved appointed agent working on behalf of Screwfix has refurbished these products.

Products are individually selected for refurbishment based on level of damage and viability of repair.  All electrical products are PAT and function tested - if they pass these tests, they are suitable for refurbishment.

Refurbished items are currently only sold online and will be displayed with a ‘refurbished’ badge to clearly distinguish the difference betwen it and a regular product.

Each refurbished product will be refurbished in a different way, but rest assured all of our products are PAT, and function tested, and cleaned. Some parts may have been recovered from other products – for example a battery; charger, or consumable parts such as a drill bit or sanding paper.