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Digital Technologies Notice

In this notice, references to:

  • “we”, “us”, or “our” means Screwfix Direct Limited, a limited company registered in England (company number: 3006378), whose registered office is Trade House, Mead Avenue, Yeovil, Somerset, BA22 8RT, United Kingdom;
  • “you” or “your” means you, the user;
  • ”Digital Services” means our website, our digital app and any software and web-based applications that we make available for your use; and
  • “Digital Technologies” means cookies, pixels and similar technologies, including those placed by third party service providers that appear on our Digital Services.

We utilise Digital Technologies to operate and enhance our Digital Services, including, without limitation, to personalise content and ads, provide social media features, and analyse our traffic.  
Certain Digital Technologies are strictly necessary as they are essential to enable our Digital Services to function properly and are always active. However, our Digital Services use different types of Digital Technologies, and you can, at any time, change or withdraw your consent to Digital Technologies which are not strictly necessary by reading the dialog provided below and adjusting your preferences. Learn more about our privacy practices, how we process personal data, and how you can contact us in our Privacy Notice.  

 

What are Digital Technologies?  

Cookies are small text files stored on your device by your web browser at the request of our Digital Services, or any other website you are viewing.   

Pixels, also known as web beacons, are tiny, invisible images embedded in our email communications, Digital Services, or any other site you are viewing. When you open an email containing a pixel or use our Digital Services it sends a request to our server, allowing us to track your interaction.   

Software Development Kits are a collection of tools used for developing applications and usually include application programming interfaces.   

Scripts and Tags are pieces of code put on a website which allows the online service to collect additional information about visitors to their service.   

Similar technologies, including local and session storage, are used to allow us to store data on your device to improve your browsing experience. Local storage retains data between sessions, while session storage only persists for the duration of your visit. Similar technologies may also store larger amounts of structured data, enabling features like offline functionality and user-generated content management.  

Digital Technologies may be stored on your device for a short time or for an extended period and full details on the purpose of the Digital Technology including the duration can be found below.

 

Our usage 

Our Digital Services use Digital Technologies for numerous things, including: 

Registration and maintaining your preferences; this includes ensuring that you can stay logged in and keeping our Digital Services in the language or appearance that you requested. 

Analytics; this allows us to determine how people are using our Digital Services and improve them. 

Advertising (including third party); if our Digital Services display advertising, Digital Technologies may be set by the advertisers to determine who has viewed their ad or similar analytics. These are not set by our Digital Services and will not be accessible to us. 

Social Media; third party Digital Technologies may also be placed for activities like social media sharing. These will generally be set by the third party independently. These are not set by our Digital Services and will not be accessible to us. 

 

Removing/disabling Digital Technologies 

Managing your preferences can be done by; 

• withdrawing your consent to receive marketing communications from us, 

• updating your browser's options/preferences; or 

• by updating your preferences contained within our Digital Services.  

Please note that where Digital Technologies are strictly necessary to enable our Digital Services to properly function, these are always active and cannot be switched off within our Digital Services. If you block these using your browser settings, we cannot guarantee access to the Digital Services or be sure how they will perform during your visit.  

 

To learn more about Digital Technologies and find more information about blocking certain types of Digital Technologies, please see the Information Commissioners Office: Cookies and Similar Technologies.

Strictly Necessary Digital Technologies

Strictly Necessary Digital Technologies are essential for the proper function and use of our Digital Services. These are always active and cannot be switched off within our Digital Technologies. If you block these using your browser settings, we cannot guarantee access to the Digital Services or be sure how they will perform during your visit.

NamePurposeDuration

TAconsentID

_gdprCookiePrefs

Collects and records consent decisions.13 Months
TAsessionIDCollects and records consent decisions.Session
cmapi_gtm_blRequired for the TrustArc consent manager functionality.13 Months

notice_behavior

notice_gdpr_prefs

notice_preferences

cmapi_cookie_privacy

Stores your cookie preferences - part of the TrustArc consent manager functionality.13 Months
JSESSIONIDDistinguishes between different sessions of the TrustArc consent manager.Session
BIGipServersfx.com_HTTPS_PoolPart of our server infrastructure and manages the flow of users to our Digital Services.Persistent
unsupported_browserEnsures that we do not continue to notify you to update your browser version and to notify you of which browsers our Digital Services support.1 Day
awin_channelPrepares data before sending. No data is captured or sent unless Marketing & Advertising consent is given.1 Month
__paypal_storage__Used in context with the PayPal payment-function on our Digital Services. The cookie is necessary for making a safe transaction through PayPal.Persistent

AWSELB

AWSELBCORS

optimizelyRumLB

Distributes traffic to our Digital Services on several servers in order to optimise response times.Session
CookieConsentStores your cookie consent state for the current domain.1 Year
dTValidationCookieDetermines whether you have accepted non-essential cookies.Session
NoCookieIdentifies if you have deselected any cookies, trackers or other audience targeting tools.Session
TS#Ensures security and fraud detection across our Digital Services.Session
atgUserIdRemembers you when you are signed in. Session
cf_feature_flag_user_idRoutes traffic to the correct place and enable us to rollout new pages with a % filter such that we can ensure you are not impacted by new features.30 Days
__Host-fusionx.sidRemembers your logged in status.1 Day
prevPageURLRemembers the previous page URL, ready for those users who accept tracking, if consent is provided. No data is sent unless Performance & Analytics consent is provided.Persistent
prevPageNameRemembers the previous page name, ready for those users who accept tracker, if consent is provided. No data is sent unless Performance & Analytics consent is provided.Persistent
utag_mainRequired for the Trust Arc consent manager functionality.1 Year
_dd_sFor the monitoring and performance of our Digital Services. DataDog tracks a visit across multiple requests.Persistent
dd_site_test_*

For the monitoring and performance of our Digital Services. DataDog tracks a visit across multiple requests.

Persistent
dd_cookie_test_*

For the monitoring and performance of our Digital Services. DataDog tracks a visit across multiple requests.

Persistent
isPIIMaskedUsed by our journey recorders to mask personal data.Session
_crowdcontrol_session_keyShares security vulnerabilities from our Digital Services.Session

Functional Digital Technologies

Functional Digital Technologies allow us to remember choices you make, such as your username, log in details or language preferences, and any customisations you make to pages during your visit. 

NamePurposeDuration
_gd#Used by our customer recommendations analytics.Session
bv_metricsRegisters our Digital Services’ speed and performance. This function can be used in context with statistics and load-balancing.1 Day
BVBRANDIDGets a unique ID for the session. This allows our Digital Services to obtain data on your behaviour for statistical purposes.1 Year
BVBRANDSIDGets a unique ID for the session. This allows our Digital Services to obtain data on your behaviour for statistical purposes.1 Day

optimizely_data$$pending_events

optimizely_data$$#$$event_queue

optimizely_data$$#$$layer_states

optimizely_data$$#$$session_state

optimizely_data$$#$$tracker_optimizel

optimizely_data$$#$$visitor_profile

Makes split-tests on our Digital Services, which optimises our Digital Services' relevance towards you, and to improve your experience on our Digital Services.Persistent
optimizelyEndUserIdMeasures how you react to targeted changes to our Digital Services’ content and functionality, in order to determine what variation is most efficacious in terms of converting users to customers.Session
RES_TRACKINGIDTo determine which products you have viewed. This information is used to promote related products and optimise ad-efficiency.10 Years
ResonanceSegmentDetermines which products you have viewed. This information is used to promote related products and optimise ad-efficiency.2 Months
optimizelyDomainTestCookieAllows us to test different versions of website pages to different users at the same time and to track how users navigate around our Digital Services. We use this information to test new features and make our Digital Services easier to use.180 Days
optimizelyOptOutUsed to track a site visitor, and test different versions of our site to improve the website for you.Session
a.gifAllows targeted marketing and measurement.Session

Performance & Analytics Digital Technologies

Performance & Analytics Digital Technologies help us understand how people use our Digital Services. They collect information such as which pages users go to most often, which features they use, and which other websites people have visited before they visit ours. We use this information to improve our Digital Services and provide a better user experience. 

NamePurposeDuration
TAPIDProvides a personalised view of our Digital Services to you.1 Year
searchTermSends search term data to Google Analytics 4Session
traffic_source_cookie_appIdentifies which of our Digital Services you are using.Persistent
categoryNameSends category name data to Google Analytics 4.Session
categoryParentIDSends category parent ID data to Google Analytics 4.Session
categoryIdPageSends category page data to Google Analytics 4.

Session

__adal_caAnalytics. Allows our Digital Services to obtain data on your behaviour for analytical purposes.6 Months
__adal_cwAnalytics. Tracks and understands user conversions.7 Days
__adal_idAnalytics. Identifies which device you are using.2 Years
__adal_sesAnalytics. Indicates that the current browsing session has been tracked.Session
__adalAnalytics. Tracks users' behaviour and advertising response.Session
_gd*Analytics. Anonymous visitor tracking on the website.Session
RedditAnalytics. Tracks users' behaviour and advertising response.  90 Days
tracking.audio.thisisdaxAnalytics. Track users’ behaviour and audio advertising response.Session
attraqtsessionidAnalytics. Tracks users’ behaviour and search functionality. Session

Marketing & Advertising Digital Technologies

Marketing and Advertising Digital Technologies are used to remember which pages you’ve viewed (including which adverts you’ve been shown), and to show you adverts that we think might be of interest to you, as well as adverts based on your browsing history on our Digital Services. We may use these to limit the number of times you’re shown a particular advert too. 

NamePurposeDuration
awin_channelStores a reference to the traffic channel.1 Month
fusionx_rm_sidUsed for sponsored ad interactions and reporting.30 days

Third Party Digital Technologies

Third party Digital Technologies are used by other companies we work with to deliver you relevant advertising on our Digital Services and on other websites. They are known as third party Digital Technologies because they are set by other companies when you browse our Digital Services, rather than by us. These companies use them to build a profile of you based on your browsing on our Digital Services, their own websites and other websites that they work with, and which adverts you’ve seen and clicked on our Digital Services and on other websites. They may also combine this with other information they collect about you from other sources. They use these profiles to show you relevant adverts, both on our Digital Services and on other websites. These companies may track your browsing across multiple devices and combine your browsing on multiple devices into a single profile that is used to deliver relevant adverts to you on those devices. They may use a number of different methods to work out whether multiple devices appear to be used by you, including matching information about your devices, browsing activity and geo-location.

NamePurposeDuration
IDEMarketing and Advertising. Shows Google ads on non-Google sites.13 Months
vdlyPerformance and Analytics. Stores your unique anonymised ID to enhance analytics on video usage.93 Days
vdly_ccStrictly Necessary. Stores your cookie consent status, including dates of your consent.Persistent
VideolyDataPerformance and Analytics. Stores your unique anonymised ID to enhance analytics on video usage.Persistent
wistiaFunctional. Tracks your use of video content.Persistent
loglevelFunctional. Collects anonymised data on your interaction with the website’s video content.Persistent
Wistia-video-progress-#Functional. Contains a timestamp for the video’s content to enable the video to play from the same point for you.Persistent
_gaPerformance and Analytics. Collects visitor, session and campaign data and tracks website usage for the purposes of the website’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.13 Months
_ga*Performance and Analytics. Stores and counts your page views.13 Months
MediaMathMarketing and Advertising. Offering agencies and advertisers unprecedented reach and performance. 13 Months
MetaMarketing and Advertising. Collects visitor actions, to recognise you, track actions and personalise or measure advertising across different sites and devices.13 Months
New RelicPerformance and Analytics. Translates metrics across apps for developers to understand and take action.13 Months
MicrosoftMarketing and Advertising. A service which allows us to understand our advertising on Microsoft Browsers.13 Months

Updates to this notice

We may update this notice from time to time. The latest version of this notice will be posted on our Digital Services.