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Questions & Answers - FAQs

Got a question about our products? We can help find an answer. All questions are moderated and should appear within 24 hours.

We aim to answer many questions within 48 hours. On some occasions, we may seek advice from our suppliers in answering your question, so it may take longer for your answer to appear. Other customers can provide answers at any time; these should appear within 24 hours.

  • Why hasn't my question or answer been published in the Q&A section?

    All questions and answers are moderated, therefore some questions and answers will not be shown.

    Irrelevant or inappropriate questions are not published - questions must be about the product's features or specification. To enquire about issues with products you have ordered/purchased, please Contact Us

  • Who will be able to read my Question or Answer?

    Anyone who visits the appropriate product page will be able to read your question or answer. Questions can be answered by Screwfix Customers, Screwfix Suppliers and the Screwfix Support Team.

Were we able to answer your question? If not please Contact Us.