Can you please confirm that both tap handles are turned anti-clockwise to open tap. One reviewer commented that this tap does not.
Hello,
Thank you for using Q&A.
These taps are not traditional compression taps but have ceramic disc valves and are 1/4 turn and as such work in opposite directions, (as 1/4 turn taps) but with a traditional crosshead tops.
Hope that helps.
MH
Answered by: Screwfix778
Date published: 2020-08-23