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Screwfix Gift Card - FAQs

You can purchase your gift card and load the exact amount you require. Currently gift cards can only be used in our stores, we cannot accept payment online or via the contact centre.

  • Can I order gift cards online?

    Unfortunately we cannot currently take orders for gift cards online, nor can we accept payment online using the gift cards. The best way to purchase your gift card is to head to one of our Stores and ask at the till. You can load the exact amount you require and leave with the gift card in your hand.

  • I can’t get to store to buy a card? How do I order one?

    You can place orders for gift cards over the phone. Contact Us for details.

    Please note we can only accept values in whole pounds when ordering and cards are not included in our next day delivery guarantee. Gift cards are sent through the post to your chosen address within 2-3 working days of placing your order.

  • Can I use my gift card to order online?

    Currently you can only spend the gift cards in our stores, we cannot accept payment on line or via the contact centre.

  • What happens if my order value is more, or less than the value on the gift card?

    If you are buying items that cost less than the value on the card, the remaining value stays on the card for up to 2 years and you will be able to see on your receipt how much is left on the card. If you are buying items that cost more you can use Gift Card as part payment and add any further via the usual payment methods accepted in store.

Were we able to answer your question? If not please Contact Us.