I have just fitted this, but the tap neck easily lifts off the main body and I wondered if this should be the case?
Hello MrsFletch,
It appears that your product may be faulty, please take your product to a store of your choosing. To help you find a store here is our store locator
https://www.screwfix.com/jsp/tradeCounter/tradeCounterPage.jsp.
Thank you for using Q&A
Answered by: SWake
Date published: 2021-01-14