Lost instruction sheet
Hi
I lost the instruction sheet, can this be found online please?
Asked by: Mojoji12
Hello Mojoji12,
To obtain an instruction manual please use the Contact Us forms here https://www.screwfix.com/help/contactus/
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Answered by: Cwalm
Date published: 2021-07-26
settings
can this light be set to permenantly on for when out in garden at night then switched to sensor mode when not using garden?
Asked by: ivycarr
Hello ivycarr,
Yes, this does have a sensor override which allows to the light to be on permanently. To activate this mode the light should be turned off -on -off -on within 3 secs. If this is done again then the sensor will be activated.
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Answered by: SWake
Date published: 2021-07-07
PIR light stuck permanently on
We bought this outdoor PIR light and had it professionally installed. It worked OK for a couple of days, but is now stuck permanently on, day and night.
I tried turning it on and off twice in 3 seconds, but it hasn't helped. I don't know how to fix this!
Asked by: Reynolt
Hello Reynolt,
If the PIR is not working as intended i would first suggest disconnecting it from the mains and reconnecting it. If this still does not work return the product to us for a replacement.
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Answered by: Cwalm
Date published: 2021-06-23
What does the 3yrs manufacturer guarantee cover?
Asked by: KiltedMan
Hello KiltedMan,
Iff your product develops a fault within the guarantee period, please contact the retailer where the item was purchased, with your proof of purchase, where the product will be replaced or refunded. This guarantee specifically excludes:
• Fair wear and tear
• Misuse or abuse
• Lack of routine maintenance (see care instructions)
• Failure of fixings
• Accidental damage
• Cosmetic damage
• Failure to follow the manufacturer’s fitting/ care and maintenance instructions
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Answered by: SWake
Date published: 2021-06-05
Instructions
Please can you send me the instructions
Asked by: Sidneesid
Hello,
Thank you for your enquiry.
I have emailed you a copy of the instructions.
Hope that helps.
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Answered by: Screwfix778
Date published: 2021-04-30
