Had this for just under 2 months and the soft close is starting to fail on the lower seat. Is it possible to adjust/tighten the close?
Dear Customer,
Thank you for your review.
Unfortunately there is adjustment that can be made to the slow close mechanism. The hinges on our slow close seats work independently,
one works the lid and one works the ring. The first 12 months of the warranty is with the retailer and in this instance, provided you have your proof of purchase please return the seat to Screwfix.
Kind regards
Bemis Customer Service
Answered by: Bernis
Date published: 2020-11-11