Delivery

Delivery Information FAQS

  • Next Day Delivery

    We offer a delivery service direct to store, site or home.

    • Order before 4pm Monday to Friday for next day delivery.
    • Orders placed between 4pm Friday and 10am Sunday will be delivered on the Monday.
    • Any orders placed after these cut off times will be delivered within 24-48 hours.

    If you are collecting from a store, please await your ‘ready to collect’ SMS before travelling.

    Deliveries are between 8.30am and 6.30pm Monday – Saturday.

    You can choose your delivery day up to 7 days in advance. If you have provided a mobile number you should receive a text message from 7am on the day of delivery with an estimated 1 hour time slot and a link to live tracking information.

    When your parcel arrives

    Our delivery partners will not obtain a signature for any parcel from our stores or customers. This is to prevent the handheld terminals being passed around multiple people. You will either be asked to give your name, which the driver will record on the terminal and also write ‘Covid19’ against the POD so we have a record of why there is no physical customer signature. Alternatively, a photo will be taken of the open door and the parcel. This will be used for the sole purpose of proof of delivery.

    If you are unable to come to the door to speak to the driver then a card will be left, and as per the normal process the parcel will be returned to the local post office or depot, where you or your nominated representative may collect it. Please make sure you read the details on the card about ID that needs providing when you collect.

  • Order Tracking

    Once your order has been dispatched you will receive an email confirming the couriers consignment number.

    If you have provided a mobile number you should receive a text message from 7am on the day of delivery with an estimated 1 hour time slot and a link to live tracking information.

  • Delivered Direct From Our Approved Supplier

    Items which are delivered direct from our approved suppliers are currently not able to be tracked, please see our Approved Supplier FAQs for more information.

    Direct dispatch items are only available to Mainland UK only and there are carrier restrictions in place for some locations, please see the delivery restrictions table to check your area/postcode.

    Products are sent direct from our suppliers within the number of working days shown in Deliver button. Deliveries will be made to an external ground floor kerbside location at your chosen address and a signature will be required upon delivery.

    Delivery will be Monday - Friday 8am to 6pm and the supplier will contact you directly

    Delivery within 2-6 Working days you will be advised of despatch/delivery by e-mail, SMS text message or telephone

    Delivery within 7-21 Working days you will be contacted by telephone to arrange delivery

    Unfortunately we are unable to accept delivery of these products into store. Our direct products are delivered FREE except where the product carries a minimum order value or quantity as detailed below:

    Product Min. Order Quantity / Value for Free Delivery OR Delivery Charge
    Jeld Wen Interior Doors Minimum 3 Doors * £8 per door

    * Delivery charges will not be applied at the checkout. You will be contacted once the order has been processed for payment.

Latest Delivery Update - 30/06/21

We offer a delivery service direct to store, site or home. Please see delivery table below for details on when you will receive your order.

Order Day Delivery Day (if ordered before 4pm) Delivery Day (if ordered after 4pm)
Monday Tuesday Wednesday
Tuesday Wednesday Thursday
Wednesday Thursday Friday
Thursday Friday Saturday
Friday Saturday Monday
Order Day Delivery Day (if ordered before 10am Sunday) Delivery Day (if ordered after 10am Sunday)
Saturday & Sunday Monday Tuesday

If you are collecting from a store, please await your ‘ready to collect’ SMS before travelling.

Home/Site Delivery:

  • As soon as your order is on it’s way, you’ll receive an email with a link to the tracking.
  • On the day of the scheduled delivery you’ll receive an SMS with a time-slot from our delivery partners.
  • Geographical restrictions still apply - For Northern Ireland, the Scottish Isles, The Isle Of Man and certain mainland post codes the delivery service is currently between 48-72 hours.

We’re working hard to deliver your goods as soon as we can but on occasions we may experience some delays, we’re really sorry for any inconvenience this may cause.

FREE DELIVERY OVER £50

Delivery charges
Order Value Delivery Cost
Less than £50 £5
£50 - £100 Free
Over £100 Free

Delivery Restrictions

Our Next Day service is not available in the below 48hr and ‘Other’ zones. We cannot currently offer delivery to The Channel Islands, PO Box or BFPO addresses.

Please see below for the post code areas that are affected. We apologise for any inconvenience caused.

Delivery restrictions by location for Fast and premium delivery
Location Premium* Delivery
not available
Standard Delivery
4 Working Days
Premium* Delivery
not available
Standard Delivery
48 Hours
Premium* Delivery
not available
Fast Delivery
Next Working Day
England
Cornwall TR21, TR22, TR23, TR24, TR25 PL10-PL19, PL22-PL35, TR1-20,26,27
Devon EX16-EX23, EX31-EX39
Isle of Man IM1-IM9, IM99
Isle of Wight PO30-PO41
Shrewsbury SY1-SY5, SY7-SY25, SY23, SY24 5, SY25 6
Scotland
Aberdeen AB30, AB31, AB33-AB38, AB41-AB45, AB51-AB56, AB63, AB39 3, ZE1-ZE3 AB10-AB16, AB21-AB25, AB32, AB39, AB41-AB56
Ayrshire, Argyll & Bute KA27-KA28, PA20-PA49, PA60-PA78, PA80 FK17-21, PA50-PA59 KA26
Dumfries & Galloway DG1-DG16
Dundee DD8-DD11
Falkirk FK1-21
Galashiels TD15
Inverness IV1-IV28, IV30-IV32, IV36, IV40-IV49, IV51-IV56, IV63, IV99, HS1-HS9, KW1-KW17, PH19-PH26, PH30-PH44, PH49, PH50 IV29, IV33-IV35, IV37-IV39, IV50, IV57-62, KW0, PH10, PH11, PH13, PH14, PH17, PH18, PH27-PH29, PH45-PH48 PH8-PH16
Wales
Powys LD1-LD8, LL15-LL49, LL51-LL78
Northern Ireland
Northern Ireland BT1-BT49, BT51-BT57, BT60-BT71, BT74-BT82, BT92-BT94

Delivery to Republic of Ireland please visit Screwfix Ireland
All other European Deliveries please visit our Screwfix Europe

Direct from our supplier delivery restrictions

Please see affected post codes below for when your item is delivered directly from one of our approved suppliers. Please ensure we have your mobile phone number when you order so we can keep you updated with deliveries.

Geographic restrictions apply, see the table below, and we can not currently offer delivery to offshore addresses.

Delivery restrictions by location for Fast and premium delivery

Delivery to the below locations may take longer than the specified delivery time.

England
Cornwall TR21, TR22, TR23, TR24, TR25 PL10-PL19, PL22-PL35, TR1-20,26,27
Devon EX16-EX23, EX31-EX39
Shrewsbury SY1-SY5, SY7-SY25, SY23, SY24 5, SY25 6 SY15-SY25
Scotland
Aberdeen AB30, AB31, AB33-AB38, AB41-AB45, AB51-AB56, AB63, AB39 3, ZE1-ZE3 AB10-AB16, AB21-AB25, AB32, AB39
Ayrshire, Argyll & Bute KA27-KA28, PA20-PA49, PA60-PA78, PA80 KA26
Dumfries & Galloway DG1-DG16 DG1-DG9
Dundee DD8-DD11 PH15-PH18
Falkirk FK1-21
Galashiels TD15
Inverness IV1-IV28, IV30-IV32, IV36, IV40-IV49, IV51-IV56, IV63, IV99, HS1-HS9, KW1-KW17, PH19-PH26, PH30-PH44, PH49, PH50 PH10, PH11, PH13, PH14, PH17, PH18 PH8-PH16
Wales
Powys LD1-LD8, LL15-LL49, LL51-LL78

Delivery to Republic of Ireland please visit Screwfix Ireland
All other European Deliveries please visit our Screwfix Europe