Delivery

Latest Delivery Update - 13/04/21

We offer a delivery service direct to store, site or home. We are working hard to deliver your goods within 24-48 hours, but due to high demand there may be some delays. You will receive updates via SMS or email.

  • For any orders less than 3 days over your delivery date please use your tracking number in the despatch email to track your parcel online.
  • For Click & Collect orders we’ll send an SMS when your order is ready to collect, to avoid any unnecessary journey we advise not to travel to store before receiving the ‘Collection Ready SMS’
  • Geographical restrictions still apply - For Northern Ireland, the Scottish Isles, The Isle Of Man and certain mainland post codes the delivery service is currently between 48-72 hours.

We're really sorry for any inconvenience this may cause but be assured we are working hard to deliver your goods as soon as we can. Please see below for further information.

Delivery Information

  • 24-48 hour delivery

    Deliveries are between 8.30am and 6.30pm Monday – Saturday.

    You can choose your delivery day up to 7 days in advance. If you have provided a mobile number you should receive a text message from 7am on the day of delivery with an estimated 1 hour time slot and a link to live tracking information.

    When your parcel arrives
    Until further notice, Parcelforce will not obtain a signature for any parcel from our stores or customers. This is to prevent the handheld terminals being passed around multiple people. You will be asked to give your name, which the driver will record on the terminal and the driver will also write ‘Covid19’ against the POD so we have a record of why there is no physical customer signature.

    If you are unable to come to the door to speak to the driver then a card will be left, and as per the normal process the parcel will be returned to the local post office or depot, where you or your nominated representative may collect it. Please make sure you read the details on the card about ID that needs providing when you collect.

  • Order Tracking

    Once your order has been dispatched you will receive an email confirming the couriers consignment number.

    If you have provided a mobile number you should receive a text message from 7am on the day of delivery with an estimated 1 hour time slot and a link to live tracking information.

  • Delivered Direct From Our Approved Supplier

    Items which are delivered direct from our approved suppliers are currently not able to be tracked, please see our Approved Supplier FAQs for more information.

    Direct dispatch items are only available to Mainland UK only and there are carrier restrictions in place for some locations, please see the delivery restrictions table to check your area/postcode.

    Products are sent direct from our suppliers within the number of working days shown in Deliver button. Deliveries will be made to an external ground floor kerbside location at your chosen address and a signature will be required upon delivery.

    Delivery will be Monday - Friday 8am to 6pm and the supplier will contact you directly

    Delivery within 2-6 Working days you will be advised of despatch/delivery by e-mail, SMS text message or telephone

    Delivery within 7-21 Working days you will be contacted by telephone to arrange delivery

    Unfortunately we are unable to accept delivery of these products into store. Our direct products are delivered FREE except where the product carries a minimum order value or quantity as detailed below:

    Product Min. Order Quantity / Value for Free Delivery OR Delivery Charge
    Jeld Wen Interior Doors Minimum 3 Doors * £8 per door

    * Delivery charges will not be applied at the checkout. You will be contacted once the order has been processed for payment.

FREE DELIVERY OVER £50

Delivery charges
Order Value Delivery Cost
Less than £50 £5
£50 - £100 Free
Over £100 Free

Delivery Restrictions

Our Next Day service is not available in the below 48hr and ‘Other’ zones, due to the current situation we are experiencing delays to our delivery times which means orders may take longer than stated, please see the table below for post code areas affected. We cannot currently offer delivery to The Channel Islands, PO Box or BFPO addresses. We apologise for any inconvenience caused.

Delivery restrictions by location for Fast and premium delivery
Location Premium* Delivery
not available
Standard Delivery
4 Working Days
Premium* Delivery
not available
Standard Delivery
48 Hours
Premium* Delivery
not available
Fast Delivery
Next Working Day
England
Cornwall TR21, TR22, TR23, TR24, TR25 PL10-PL19, PL22-PL35, TR1-20,26,27
Devon EX16-EX23, EX31-EX39
Isle of Man IM1-IM9, IM99
Isle of Wight PO30-PO41
Shrewsbury SY1-SY5, SY7-SY25, SY23, SY24 5, SY25 6
Scotland
Aberdeen AB30, AB31, AB33-AB38, AB41-AB45, AB51-AB56, AB63, AB39 3, ZE1-ZE3 AB10-AB16, AB21-AB25, AB32, AB39
Ayrshire, Argyll & Bute KA27-KA28, PA20-PA49, PA60-PA78, PA80 KA26
Dumfries & Galloway DG1-DG16
Dundee DD8-DD11
Falkirk FK1-21
Galashiels TD15
Inverness IV1-IV28, IV30-IV32, IV36, IV40-IV49, IV51-IV56, IV63, IV99, HS1-HS9, KW1-KW17, PH19-PH26, PH30-PH44, PH49, PH50 PH10, PH11, PH13, PH14, PH17, PH18 PH8-PH16
Wales
Powys LD1-LD8, LL15-LL49, LL51-LL78
Northern Ireland
Northern Ireland BT1-BT49, BT51-BT57, BT60-BT71, BT74-BT82, BT92-BT94

Delivery to Republic of Ireland please visit Screwfix Ireland
All other European Deliveries please visit our Screwfix Europe

Direct from our supplier delivery restrictions

Our suppliers who deliver directly are facing similar challenges, but are equally committed to delivering orders where safe to do so, additional measures and pressures mean there may be occasions where there are slight extensions to the delivery days shown. Please ensure we have your mobile phone number when you order so we can keep you updated with deliveries.

Geographic restrictions apply, see the table below, and we can not currently offer delivery to offshore addresses.

Delivery restrictions by location for Fast and premium delivery

Delivery to the below locations may take longer than the specified delivery time.

England
Cornwall TR21, TR22, TR23, TR24, TR25 PL10-PL19, PL22-PL35, TR1-20,26,27
Devon EX16-EX23, EX31-EX39
Shrewsbury SY1-SY5, SY7-SY25, SY23, SY24 5, SY25 6 SY15-SY25
Scotland
Aberdeen AB30, AB31, AB33-AB38, AB41-AB45, AB51-AB56, AB63, AB39 3, ZE1-ZE3 AB10-AB16, AB21-AB25, AB32, AB39
Ayrshire, Argyll & Bute KA27-KA28, PA20-PA49, PA60-PA78, PA80 KA26
Dumfries & Galloway DG1-DG16 DG1-DG9
Dundee DD8-DD11
Falkirk FK1-21
Galashiels TD15
Inverness IV1-IV28, IV30-IV32, IV36, IV40-IV49, IV51-IV56, IV63, IV99, HS1-HS9, KW1-KW17, PH19-PH26, PH30-PH44, PH49, PH50 PH10, PH11, PH13, PH14, PH17, PH18 PH8-PH16
Wales
Powys LD1-LD8, LL15-LL49, LL51-LL78

Delivery to Republic of Ireland please visit Screwfix Ireland
All other European Deliveries please visit our Screwfix Europe