We offer a delivery service direct to store, site or home. Order before 4pm Monday to Friday for next day delivery.
Orders placed between 4pm Friday and 10am Sunday will be delivered on the Monday.
Any orders placed after these cut off times will be delivered within 24-48 hours.
If you are collecting from a store, please await your ‘ready to collect’ SMS before travelling.
Deliveries are between 8.30am and 6.30pm Monday – Saturday.
You can choose your delivery day up to 7 days in advance. If you have provided a mobile number you should receive a text message from 7am on the day of delivery with an estimated 1 hour time slot and a link to live tracking information.
When your parcel arrives
Parcelforce will not obtain a signature for any parcel from our stores or customers. This is to prevent the handheld terminals being passed around multiple people. You will be asked to give your name, which the driver will record on the terminal and the driver will also write ‘Covid19’ against the POD so we have a record of why there is no physical customer signature.
If you are unable to come to the door to speak to the driver then a card will be left, and as per the normal process the parcel will be returned to the local post office or depot, where you or your nominated representative may collect it. Please make sure you read the details on the card about ID that needs providing when you collect.