Click & Collect

Click & Collect

Save time, check stock online

Order before you set off

  • Check availability in your local store
  • Place your order and pay online
  • Collect in store in as little as 1 minute
Click and Collect

Here's How it Works...

Choose your store to collect from

Item not in stock to collect today? Order by 8pm (4pm Sunday) and collect next day from any store!

Complete your order online

We'll email you a unique reference number and send you a text if you have provided a mobile number.

Collect your items in as little as 1 minute

Head straight to the collection point, please remember to bring the card you paid for your order with.

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Frequently Asked Questions

  • When will my order be ready to collect?

    Collect Today

    Collect Today items are currently in stock at your chosen store. As soon as we receive your order a member of our team will pick your items and set them aside ready for you to collect, during store opening hours this can take as little as 1 minute! At the same time we will send an SMS to notify that your items are now ready to collect. For orders placed outside of opening hours we will pick your items as soon as possible so they are ready to pick up when the store next opens.

    Collect Next Day

    Collect Next Day means that the item is not in stock at your chosen store but can be ordered for collection the following day. Please refer to the table below to check when your Collect Next Day items will be available in store.

    We will also send an SMS message to notify you as soon as your items are ready to collect.

    Please note - Northern Ireland & Elgin Collect Next Day orders will take 48 hours to arrive at the store
    UK mainland order and collection times for before and after 8pm
    UK MAINLAND Order before 8pm Order after 8pm
    Monday Collect Tuesday after 12pm Collect Wednesday after 12pm
    Tuesday Collect Wednesday after 12pm Collect Thursday after 12pm
    Wednesday Collect Thursday after 12pm Collect Friday after 12pm
    Thursday Collect Friday after 12pm Collect Saturday after 12pm
    Friday Collect Saturday after 12pm Collect Sunday after 12pm
    UK mainland order and collection times for before and after 4pm
    UK MAINLAND Order before 4pm Order after 4pm
    Saturday Collect Sunday after 12pm Collect Monday after 12pm
    Sunday Collect Monday after 12pm Collect Tuesday after 12pm
    NORTHERN IRELAND & Elgin order and collection times for before and after 8pm
    NORTHERN IRELAND & Elgin Order before 8pm Order after 8pm
    Monday Collect Wednesday after 5pm Collect Thursday after 5pm
    Tuesday Collect Thursday after 5pm Collect Friday after 5pm
    Wednesday Collect Friday after 5pm Collect Monday after 5pm
    Thursday Collect Monday after 5pm Collect Tuesday after 5pm
    Friday Collect Tuesday after 5pm Collect Tuesday after 5pm
    NORTHERN IRELAND & Elgin order and collection times for Saturday
    NORTHERN IRELAND & Elgin Order anytime on Saturday
    Saturday Collect Tuesday after 5pm
    NORTHERN IRELAND & Elgin order and collection times for Sunday
    NORTHERN IRELAND & Elgin Order before 2pm Order after 2pm
    Sunday Collect Tuesday after 5pm Collect Wednesday after 5pm

    Why aren't items always available the very next day?

    Collect Next Day items are not in stock in store at the time of ordering and are delivered from our warehouse. Orders placed by 8pm
    Mon - Fri and 4pm weekends are delivered to your chosen store the next day, subject to bank holidays and standard geographical restrictions.

  • What do I do once I have submitted my order

    When collecting your items you must bring...

    • The payment card you used to purchase your items. For security purposes you will need to verify your card using a chip & pin check or if using Paypal you must bring a photo ID, such as a Driving Licence or Passport.
    • Your order reference as shown on the Order Confirmation screen.

    We'll send you an SMS with your order reference number if you have provided your mobile number.

    When you get to the store, go straight to the collection point and quote your order reference number to collect your order.

    Your items will be held at your chosen store for 21 days, after which time you will have to contact customer services on 03330 112 112 to arrange collection.

  • Can I have items for collection and delivery in the same order?

    Yes. Payment will be taken for the whole order and any delivery charges, discounts and bulk savings will be based on the entire basket total.

  • What happens on bank holidays?

    On Bank Holidays, Collect Today items will be available in as little as 1 minute as normal (within opening hours).

    Collect Next Day orders placed anytime on a Saturday, Sunday or before 2pm on a Bank Holiday Monday will be available to collect from midday on the Tuesday. Collect Next Day orders made after 2pm on Bank Holiday Monday will be available to collect from midday on the Wednesday.

    More details will be displayed for Easter and Christmas Bank Holidays as appropriate.

    Please always check store opening hours when placing a collection order.