Stores open as normal - Delivery 24-48 hours

Click & Collect

Click & Collect Service

Our stores provide a Click & Collect service with safe contactless collection in store. These measures protect both our colleagues and customers and we ask all customers to kindly respect these safety measures when collecting orders from store.

How it works:

  • Shop on Screwfix.com or via the Screwfix app and select your items for Click & Collect.
  • Click & Collect is available for collection today or collection within 24 – 48 hours.
    • Collection todays means your item is one of 10,000 that we keep in our stores.
    • Collect within 24 – 48 hours is where the other 33,000 of our products are kept in our distribution centre, therefore your product should be delivered to your chosen store within 24 – 48 hours.
  • Please note for Northern Ireland, Douglas – IOM, Inverness, Elgin & Oban Next Day orders will take a day or two longer than our normal service. Click here for more information.
  • Please wait for your SMS to confirm your order is ready to collect in store.
    • Collect today orders you will receive your SMS the same day of placing your order
    • Collect within 24 – 48 hours is where the other 33,000 of our products are kept in our distribution centre, therefore your product should be delivered to your chosen store within 24 – 48 hours.
    • If your Click & Collect order contains collect today and collect with 24 – 48 hour products you will have a split order, therefore you will receive two SMS’s. The first SMS will be on the same day your order is placed to collect the first part of your order. The second SMS will be within 24 – 48 hours to collect the remainder of your order.
  • Our stores are open 7am-8pm Mon-Fri, 7am-6pm Sat, 9am-4pm Sun (NI 1pm-6pm) *Local restrictions apply

PLEASE NOTE: Northern Ireland, Douglas - IOM, Inverness, Elgin & Oban Next Day orders will take a day or two longer than normal.

Click here for more information

How to Shop in-store with Click & Collect – press play to watch.

It’s all about keeping you supplied and safe.

Here are some additional details about our Click & Collect service.

  • Can I have items for collection and delivery in the same order?

    Yes, you can order for both collection and delivery in the same order. Payment will be taken for the whole order and any delivery charges, discounts and bulk savings will be based on the entire basket total.

  • I'm going to collect my order from store, what do I need to bring with me?

    When collecting your items, depending on your method of payment, along with your order number, you will need to bring the following:

    Debit/Credit Card Payment

    • The payment card you used to purchase your items (for security purposes you will need to verify your card using chip & PIN).

    Paypal

    • If using PayPal, you must bring photo ID, such as a Driving Licence or Passport (the name on the ID must match the name details in the payments section of the order).

    Trade UK Card

    • If you have paid with a Trade UK Card you need to take either the Trade UK Card OR another valid proof of employment for the business you are collecting on behalf of.
    • Your order reference which will be on the order confirmation email or SMS.
  • When I visit the store to collect my order, where do I go?

    If you need to visit a store to collect your item, you must respect the strict Social Distancing measures we’ve put in place for the safety of both our customers and colleagues. Please do not come to store unless you have received an SMS to let you know your item is ready, also check below to see if your local store is open before travelling.

  • What happens if I don’t collect my order from store or I no longer want it?

    If you don't collect your order from store, after 21 days the items will be automatically put back to stock, after this time or if at any time you wish to cancel your order, please contact us as soon as possible to either arrange a new order for collection or a full refund.

  • Want to cancel your Click & Collect Order?

    To cancel your Click & Collect order and obtain a refund, please go to the Contact Us Form and simply select the “Cancel Click and Collect Order” in the drop down list, as soon as the refund has been processed you’ll be sent a refund confirmation via email.