Find out more about our click and collect service, including when your order will be available to collect, what to bring with you and what to do if you no longer need your order.

  • What does Collect Today mean?

    Collect Today items are in stock at your selected Screwfix Store and are available to collect in as little as 1 minute, during store opening hours. Outside store hours Collect Today items will be available when the store is next open.

    If you’re in-store and the item you want is not in stock, we can now check local availability, take payment and secure stock in another Screwfix Store. Your order will be ready to collect from your selected store in as little as 1 minute, during store opening hours.

  • What does Collect Next Day mean?

    Collect Next Day is offered when the item you want is not in stock at your selected Screwfix Store but is in stock in our main warehouse. We then send the item from the warehouse, to your store ready for you to collect the next day*.

    The exact date that your Collect Next Day items will be ready is shown on the order confirmation page and the order confirmation email.

    *Please see Collection Times above for when these items will be available

  • Can I have items for collection and delivery in the same order?

    Yes, you can order for both collection and delivery in the same order. Payment will be taken for the whole order and any delivery charges, discounts and bulk savings will be based on the entire basket total.

  • Why aren't items always available the very next day?

    Collect Next Day items are not in stock in store at the time of ordering and are delivered from our warehouse. Orders placed by 8pm Mon - Fri and 4pm weekends are delivered to your selected Screwfix Store the next day, subject to bank holidays and standard geographical restrictions.

  • I'm going to collect my order from store, what do I need to bring with me?

    When collecting your items, depending on your method of payment, along with your order number, you will need to bring the following:

    Debit/Credit Card Payment

    • The payment card you used to purchase your items (for security purposes you will need to verify your card using chip & PIN).

    Paypal

    • If using PayPal, you must bring photo ID, such as a Driving Licence or Passport (the name on the ID must match the name details in the payments section of the order).

    Trade UK Card

    • If you have paid with a Trade UK Card you need to take either the Trade UK Card OR another valid proof of employment for the business you are collecting on behalf of.
    • Your order reference which will be on the order confirmation email or SMS.
  • When I visit the store to collect my order, where do I go?

    Please head straight to the counter where a colleague will collect your order for you. Please have your order number ready and wait for your ‘Ready to collect’ SMS before travelling.

  • How long will a store hold my order for?

    Your items will be held at your selected Screwfix Store for 21 days.

  • What happens if I don’t collect my order from store or I no longer want it?

    If you don't collect your order from store, after 21 days the items will be automatically put back to stock, after this time or if at any time you wish to cancel your order, please contact us as soon as possible to either arrange a new order for collection or a full refund.

Were we able to answer your question? If not please Contact Us.

Click & Collect in as little as 1 minute

The quickest way to shop with us is using our Click & Collect service. You can check stock in your local store, pay online and collect your item(s) from your chosen store in as little as 1 minute.

There are some items that are sent from our distribution centre to your selected store. Order before 4pm Monday to Friday for next day delivery.

  • Orders placed between 4pm Friday and 10am Sunday will be delivered on the Monday.
  • Any orders placed after these cut off times will be delivered within 24-48 hours.
  • Please wait for your SMS to confirm your order is ready to collect in store before travelling to collect your items

If your Click & Collect order contains items which are available to collect today AND collect next day items you will receive two SMS’s. The first SMS will be on the same day your order is placed to collect the first part of your order. The second SMS will be when your item has arrived at your selected store.

Our stores are open 7am-8pm Mon-Fri, 7am-6pm Sat, 9am-4pm Sun (NI 1pm-6pm)

*Local restrictions apply Geographical restrictions still apply - For Northern Ireland, the Scottish Isles, The Isle Of Man and certain mainland post codes the delivery service is currently between 48 - 72 hours.