Rated 1 out of 5 Missing part / different spec.
Ordered at 3pm and the postman was at the door 10am the next day with the filter kit. Great start!!!!
Had a quick look through contents of box and immediately noticed that the saddle valve included is the same as the one in the cheaper kit. Not the one shown on the web-site. This was one of the reasons for buying the more expensive kit.
Later that day, went to fit the kit and noticed that one of the small plastic compression fittings was missing. Rather than mess about I rang BWT to see whether they could send me the missing part. I would estimate that these cost maybe 10p for a bag of 100, they are that small. The person at BWT said "as I didn't buy the kit from them, then it's not our problem and I should take it back to Screwfix". Are they for real????
Now have 30 mile roundtrip to take the thing back. Thanks BWT, great customer service!"
13 Feb 2014
Rated 5 out of 5Â by Jazzbaby Truly excellent filter kit.
I have fitted around five different filter kits in my kitchen over the last thirty five years or so and trust me the BWT kit is by far the best that I have encountered to date.
1) The overall quality - All components are beautifully manufactured to a very high standard.
2) The all Chrome tap, with conventional twist operation, is of very good quality and far better than the more basic black plastic/chrome (cheaper) version, with push down/lift up operation, supplied by the majority of other filter kit manufacturers. Also once fitted this Chrome tap looks more in place in a quality kitchen layout.
3) The fixed filter housing - The twist on/off filter replacement procedure is a vaste improvement on the messy and sometimes difficult, in line system used, by other manufacturers. Once the filter housing has been secured by screws (supplied) in a convenient position (either to wall or inside of kitchen unit) the fitting or removing of the filter itself is truly brilliant and literally takes less than 5 seconds. This facility alone makes it stand out the most from the competition.
4) The filtered water flow rate is better than most of the other systems that I have used in the past, yet the actual filter itself is larger than most and the quality of filtered water delivered is excellent.
Finally - No, I am not an employee of either BWT or Screwfix - just a very satisfied customer who recognises an excellent product when he encounters it. Also as I have fitted and replaced all the kits that I have purchased to date I can appreciate perhaps more than some all the advantages that the BWT system offers.
3 Sep 2012
Rated 5 out of 5Â by e130 Great product!!!
Our water is really bad here (inner city), very chlorinated and god knows what else.
The filter was really easy to install, and the water tastes very noticeably better!! easily as good as bottled water i'd say.
just about to order a refill cartridge (6 months later) although it still tastes fine... only very slightly worse than before. I'll probably change the cartridge in a few months.
Really impressed with this system. Highly recommended. Also significantly cheaper than rivals.
11 Jun 2012
Rated 5 out of 5Â by Lucyann High Performance Water Filter
Excellent in all respects and I installed in my static holiday home - left vacant during the Winter - BUT on my return the Cartridge had cracked due to coldness - recommend that it be removed for long periods of non-use. Perhaps this detail was included in fitting instructions and I missed it! Still wouldn't be without it.
2 Apr 2010