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Press Office

Welcome

Welcome to the Screwfix Press Office Welcome to the Screwfix Press Office.

For further details on Screwfix, to order product samples, request images, product details and user advice, please contact the Screwfix press office. All Screwfix products can be delivered to a chosen location for photography, product placement or testing features.

Please contact the Screwfix press office: Rachel Tillman on 0121 713 3593 .

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About Screwfix

Type: Private (subsidiary of Kingfisher PLC)
Founded: 1979 as the Woodscrew Supply Company

Headquarters: Yeovil, Somerset

Key People:
Andrew Livingston - Chief Executive Officer
Robbie Bell - Finance Director
Graham Bell - Trade Counter Operations Director
Jan Maggs - HR Director
John Mewett - Marketing Director

Employees: Over 5,000

Industry: Trade, Maintenance, Serious DIY

Products: Screws, Power Tools, Hand Tools, Fixings and Accessories
Kitchens, Bathrooms and Flooring
Lighting, Building and Plumbing
Safety and Workwear, Security and Ironmongery

Revenue: Turnover 2012 - £540m

Slogan: Screwfix - Where the Trade Buys

Website: www.screwfix.com

History

Based in Yeovil, Somerset, Screwfix started life as the Woodscrew Supply Company in 1979. The company´s first catalogue consisted of a single page solely dedicated to screws and in 1987; this was increased to a four page version offering hardware to DIY and Trade professionals in the name of Handimail. The first catalogue to be produced in the name of Screwfix Direct appeared in 1992 and with a turnover of £4M the company moved into larger premises at Pen Mill, Yeovil in 1994. This was to herald the start of significant growth, in 1998, with a turnover that had virtually doubled year on year to £28M, the company moved to a purpose built site at Houndstone Business Park in Yeovil.

The first website was launched in 1999, just five months prior to the company being acquired by Kingfisher plc. Later that year the company expanded its Houndstone site with the opening of a new dedicated Contact Centre employing 500 people. In January 2000, Screwfix announced a turnover of £58M and trading hours were extended to 7-days a week. The 1000th employee joined the organisation in March and a month later, next day deliveries within mainland UK were introduced.

Turnover first exceeded £100M in January 2001 and after further expansion in the Contact Centre, Screwfix announced sales of £185M in 2002. Determined to retain its leading position, the company re-launched the website later that year, making it more interactive, secure, quicker and easier to use. This was rewarded by the accolade of E-tailer of the year. In 2004, to continue to meet the increased demand that came with a growing turnover of £221M, the fully automated, 325,000 sq ft distribution centre was opened in Trentham, fulfilling next day orders. The innovative Screwfix Community, an online forum pre-dating Facebook, was also launched later that year.

In 2005 the first Screwfix store was trialled in Yeovil. After an extremely successful launch, a number of new stores followed, which lead to the opening of another, 540,000 sq ft distribution centre in Stafford in order to keep up with high demand. This now acts as Screwfix?s main warehouse. In 2008 there was an aggressive rollout of stores, including the 100th store opening as well as the launch of Plumbfix, offering plumbers a wider range of specialist goods at even better prices. This was followed by the launch of Electricfix the next year. 2010 saw Screwfix´s contact centre become a finalist in the Top 50 Call Centre Awards, the introduction of Plumbfix and Electricfix trade counters as well as the next milestone was reached when the 150th store opened in Farnborough. In July 2011 Screwfix launched its Click & Collect service which enables customers to order and pay securely online and collect in-store in 5 minutes. Also that year Screwfix´s mobile website was set up, enabling customers with an easier shopping experience when not at home. Click & Collect was introduced onto this platform in January 2012, since then sales from mobiles have increased by 250%. 2013 saw the introduction of Screwfix?s first charity; The Screwfix Foundation and has since raised over £100,000 and supported nearly 100 different charities to fix, repair, maintain and improve properties and facilities for those in need.

Over the past 2 years Screwfix have opened a further 150 stores and celebrated the launch of its 350th in Brixton on August 7th 2014. Every week the Screwfix website and mobile site receives 1.5 million unique visits combines. Adjacent to the mobile site, there has since been a launch of several mobile apps which are downloaded by 2,500 people each week, the apps provide increased convenience to customers providing them with handy tips and gadgets and allowing them to purchase on the go.

Screwfix employs over 6,500 people, 875 of these at the head office and contact centre, plus a further 5,636 people across more than 350 stores.