Need to let us know your experience wasn’t as expected? (Making a Complaint)
At Screwfix, we take customer service very seriously; it’s at the heart of what we do. Whilst we hope you never experience a problem with our products or service, we appreciate that occasionally things can go wrong. Should this happen we want to hear from you so we can put things right.
In the first instance please contact us as soon as possible using the link below, making sure to include as much information as possible regarding the problem.