Rated 5 out of 5Â by delboy48 Excellent Service
I find this item to be robust, and the telescopic feature is very handy for those higher areas, meaning a lot less need for stepladders. I would also like to praise the after sales service that I received. Having purchased this item via click and collect I was very disappointed to find that when, at home, I opened and tried the telescopic feature that only one handle would extend, the other refusing to budge. On returning the item to my local Screwfix I was asked if I would like a refund or replacement item. I chose a replacement but they had no more in stock. The rest is remarkable customer service. There and then they checked at other Screwfix stores to find me a replacement. This they did and to top it all they had it delivered to my front door the very next day and at no additional cost to me. Very well done to Screwfix at Clifton Road, Cambridge, your customer service care is exceptional.... keep up the good work.
9 Apr 2016
Rated 3 out of 5Â by jap01886 Very poor shears
I bought these shears to replace some faithful ones that I had had for over twenty five years as they looked virtually the same with similar features. Initially they were very good but this was only to last a very short time. The nut in the middle seemed to work loose and if you tightened it, the blades slipped and didn't meet. It didn't matter how hard I tried to try and tighten the nut and align the blade they worked loose again. Not very impressed and the quality is very poor. I admit I use my shears quite a lot during the gardening season but these are certainly not up to the type of gardening use that I am used to. I was very disappointed. I would imagine if you use them a minimal amount of time per annum they will last a long time, but the build quality isn't for the serious gardener. I suppose the price reflects that!
16 Jan 2016
Rated 5 out of 5Â by jaja shear magic
Not being used to the system of ordering and unable to find what I wanted the staff at Team Valley were great and they made the purchase very easy. The Telescopic Shears are excellent for the price and I would recommend them to anyone.
31 Jul 2015
Rated 5 out of 5Â by Olly39 Hedge Shears
Good product, works well so far,seems quite robust especially for the price
30 May 2015