Rated 1 out of
Got my neighbour to buy one of these direct when his old cylinder failed.
Installed the cylinder and all seemed well until a wet patch appeared under the cylinder, we checked all connections and they were fine so the cylinder had developed a leak, spoke to the manufacturer who despatched a new cylinder on the basis that I would swop it out with the faulty unit and charge them for doing so.
Eventually the manufacturer picked up the unit for inspection it then sat around with them for 2 months before they could be bothered to inspect it ( despite both myself and my neighbour chasing) they now say there's nothing wrong with the cylinder and therefore won't pay for changing the unit.
As we all know we just pretend that it was leaking for the fun of it
They really don't care about the customer and have made no effort whatsoever deal with problem in a prompt manner.
Date published: 2015-11-24
Rated 5 out of
Really Great Product
I have been a screwfix customer for a long time, this purchase was my first through screwfix with an outside supplier (non stock item). I received two telephone calls from Screwfix checking that everything had gone smoothly and another from RM Cylinders confirming the purchase and delivery. The item arrived exactly as they said it would.
I don't think Screwfix or RM Cylinders did anything on this occasion differently than they normally would do, just a really great product and really great service - Thank You
Date published: 2014-11-10
Is an electrical immersion heater plus themostat included and if so, what wattage?
1 x 3kw
Date published: 2017-01-29
Comprehensive controls supplied
Hi, your description says that comprehensive controls supplied but what exactly is supplied? I can't see a parts list.
Thank you for contacting us. Our cylinders are supplied with the full unvented kit as required by law for the installation of the product. On our 180L Indirect Prostel this includes, Cold Water Inlet Set, Expansion Vessel, Tundish, 2 Port Zone Valve, and Dual Thermostat.
Date published: 2016-03-28
||High Value Insulation
||25 Year Manufacturer's Guarantee (T&Cs Apply)
|Pieces in Pack/Case
Tested to 15bar.
Unvented hot water cylinder and unvented kit.
*Delivered direct from our suppliers in the number of working days stated on the delivery button