Macdee by Wirquin Universal Dual-Flush Siphon
didn't learn my lesson
I have fitted several of these since they became available as they will fit nicely in cisterns where space is tight, or won't allow the syphon to sit flat. Just had a phone call from a customer I fitted one for about a month ago. Lifter shaft has broken. This is the second one I've had break, which costs me money (if I want to keep my customer). I will not be buying another. How long will all the othersI have fitted last? You would have thought Macdee would have addressed this problem. .Until they do, the guarantee they offer will come back to bite them, and I will be contacting them to tell them what I think.
11 Jan 2015
Good for small spaces
I bought this for a cistern with curved edges so the space was tight , this product was of a high quality and easy to fit as well as being compact well worth keeping one on the van.
3 Jan 2015
Not up to the job
I fitted this in September 2014 for a customer.
Called back over the Christmas holidays 2014, because the rod that links the flaps to the handle had snapped. No point having a 10 year guarantee if the customer is having to call back the plumber back every 3 months. Also puts the plumber in an awkward situation, do I give my time foc or upset the customer by covering my costs. Will not use again
29 Dec 2014
It just breaks
All appears well when you fit it, but what good is a product if it only lasts 6 months? What do you do when your customer is an elderly gentleman with only one toilet he can use and he telephones you on a Sunday morning? You can't leave him without a flushing toilet and getting your Â£19.99 back does not cover your double time and diesel, not to mention not being able to take your daughter to the park! I get really angry that manufacturers do not take more responsibility for their products. Screwfix should remove this product from their stores immediately! How good was the testing before it was released for sale?
23 Nov 2014