Rated 4 out of 5Â by Raffan Strong and fit for purpose
I find the product exactly as promised and am very pleased with it.
7 Jul 2014
Rated 4 out of 5Â by TriciaB Why doesn't it fit first time?
Was very disappointed to find this cutlery insert did not fit the 500 drawer it was advertised for. The length (front to back) is a couple of centimetres too long and the width is too short so the edging strips supplied have no function. Thinking I had been sold/sent the wrong insert I telephoned the help line, to be told to look at the instruction attachment and also view the on-line video - both an utter waste of time. The attachment is just a line drawing, with words in German and the video just says you can buy the insert, so I phoned the help line again and asked for a member of the Technical department to call me. When they did they knew the size was wrong and confirmed that it had to be cut down! When I suggested that this insert was obviously made for another Manufacturer's kitchen unit and bought in by Screwfix the reply was probably.
Screwfix should clearly state on their website that this will need to be cut to fit the drawer, OR get it made to the correct specification. Not everyone is competent with a hacksaw and able to get it to fit correctly.
9 Mar 2013