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Home > Help > Delivery


Delivery Service & Prices

Deliver By

Order before 7.00pm weekdays or 2.00pm Sundays and we can dispatch your order for next day delivery. Alternatively you can choose a delivery slot up to 7 days in advance.

Does not apply to direct dispatch products or customers living in 48 hour and other Zones.

Delivery Addresses

We´ll deliver direct to you, to your customer or to site. It´s easy to add another delivery address to your account, just select deliver to a different address or person when you´re checking out or go to My Account, where you can manage your address list. All addresses will be saved & available to pick every time you order.

Delivered Direct from our Suppliers

Direct dispatch items are only available to Mainland UK only.

They are sent directly from our Suppliers within the number of working days shown on the lorry icon. In most cases this must be to an external ground-floor location at your chosen address and a signature will be required upon delivery.

Delivery will be Monday - Friday 8am to 6pm and the supplier will contact you directly.
Delivery within 2-6 days will be confirmed by email
Delivery within 7-21 days will be arranged by telephone

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Order Tracking

Once your item has been dispatched you will receive an email with the courier's details and your consignment number.
NOTE: Items with the lorry icon are delivered direct from our supplier and can not be tracked.

If you have provided us with your mobile number then you should receive a free text message to advise when your delivery driver is within approximately 90 minutes of the destination.

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Planning Ahead

Please do not schedule or start any installation work until after you have received your order and checked all goods for any defects or missing parts. This will enable you to resolve any technical questions or to order specific additional fittings, if needed.