Delivery

Order before 7.00pm weekdays or 2.00pm Sundays and we can dispatch your order for next day delivery. Alternatively you can choose a delivery slot up to 7 days in advance.

Does not apply to direct dispatch products or customers living in 48 hour and other Zones.

We´ll deliver direct to you, to your customer or to site. It´s easy to add another delivery address to your account, just select deliver to a different address or person when you´re checking out or go to My Account, where you can manage your address list. All addresses will be saved & available to pick every time you order.

Direct dispatch items are only available to Mainland UK only.

Items marked 7, 14 or 21 working days are dispatched direct from the supplier. You will be contacted direct by the supplier to arrange a delivery date - Monday to Friday only. Note: Direct Dispatch items cannot currently be tracked. Most Big Stuff/Direct Dispatch items can only be delivered to an external ground floor location at the delivery address. A signature will be required upon delivery.

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Once your item has been dispatched you will receive an email with the courier's details and your consignment number.
NOTE: Items marked 7, 14 or 21 working days cannot be tracked as they are dispatched directly from the supplier.

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Please do not schedule or start any installation work until after you have received your order and checked all goods for any defects or missing parts. This will enable you to resolve any technical questions or to order specific additional fittings, if needed.