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Whether new to the internet or an experienced user, this handy guide shows you how easy it is to order at Screwfix.com.
- Find an item
- Add the item to your trolley
- Proceed to checkout
- Faster ordering
- What does it mean to sign in / save my details?
- Track Orders
- Saved List
Download How to Order Online Pdf file
1. Find an Item
Find an item by either using the search box at the top of the page, clicking on featured offers or by browsing through the categories and subsections in the left-hand menu.
2. Add the Item to Your Trolley
To add the item to your trolley, enter the quantity required and click on 'Add to Trolley'.
To change the quantities of items or remove items completely from your shopping trolley edit the quantity box in your trolley and click the 'update trolley' button.
To view an item in your trolley, the item description will be highlighted and act as a link back to each item.
3. Proceed to Checkout
When you have added all of your items to your trolley, click 'go to checkout' and follow the simple steps to complete your order.
Please enter all the details requested (name, address and credit card details etc). Once you have completed this information you will be able to review what is in your trolley.
Once you are happy with your order click 'submit order' and leave the rest to us! You will be provided with an order reference number and a confirmation email.
4. Faster Ordering
Quick Shop from Catalogue
If you have our catalogue, select 'Quick Shop' in the top navigation bar. Type in the quote numbers of the items you want and the quantities required. When finished, to add all the items at once to your trolley, simply click 'Add to Trolley'.
Step 1 - Enter the 5 digit quote number from catalogue which may be displayed in the following ways:
D12345 - 76
12345 - 76
The quote number to enter is shown in red below:
Q12345 - 76
12345 - 76
Step 2 - Enter the quantity you require from the options shown in the catalogue
Step 3 - Carry on until order is complete
Step 4 - Click on 'Add to Trolley' to enter order directly to your trolley before checking out OR
click on 'Add to Saved List'. Your items will be moved to your 'Saved List'. You can then add further items to build an order before moving the contents of your 'Saved List' to your trolley and checking out.
Reordering
If you have previously saved your details, you can access your order history to reorder items. To do this follow these steps:
- Sign in.
- Click on 'my account'.
- Click on 'order history' and select a previous order.
- You have the option to keep, edit, or set to '0' items in the order.
- When finished click 'Add to Trolley'.
Please note that you will be creating a new order. You can not amend an existing order.
5. What does it mean to sign in / save my details?
Sign In is a feature offered by us to make your checkout process quicker and easier.
You will have the choice of saving your details once, then simply entering a username and password for all future transactions.
The benefits? You can also view your order history, set up multiple delivery addresses and include multiple forms of payment for future transactions.
6. Track Orders
You can view the status of an order and track its progress through links to our carriers. Order tracking is a feature available from 'My Account'.
7. Saved List
You need to be registered and logged in to use the Saved List feature.
To add an item to your Saved List, enter the quantity you require and click the 'Add to Saved List' button.
To change the quantities of, or remove items completely from your Saved List, edit the quantity box and click the 'Update Saved List' button.
If you want to view any item in your Saved List, the Quote Number and Item will be highlighted and act as a link back to each item.
You can move items from your Saved List to your Trolley and vice versa by checking the column on the far right and clicking on its icon at the top of the column.
You can also view the contents and order value of your Saved List by accessing it under 'My Account'.
