Screwfix is committed to providing the safest and most secure shopping experience available online in terms of ordering and delivery.

Safe Shop
Screwfix.com is listed with the IMRG as a 'Safe Shop' along with other leading online traders including Comet and B&Q. As an IDIS-accredited retailer Screwfix provides:

1. Clear delivery information before you place your order;
2. Convenient delivery options;
3. Notification of any delivery limitations / conditions;
4. Charges that are complete and simple to understand;
5. Access to information on your order progress;
6. Delivery within the agreed time frame;
7. Helpful support with failed / late / attempted deliveries;
8. Delivery of your orders in good condition;
9. A clear returns process.

Please check your delivery responsibilities as an online shopper.

IMRG
Screwfix is a member of the Interactive Media in Retail Group (IMRG) which is the industry body for global e-retail. Consumers can be confident when dealing with IMRG Members because all have committed to operate using methods that are Honest, Decent, Legal, Truthful and Fair, and have undertaken to not bring the industry into disrepute. The strength of IMRG is the collective and cooperative power of its members in over 20 countries.